Casimba Casino

Casimba Casino Review

The Casimba casino brand was founded in 2017. The virtual arcade advertises on its website with the slogan “Welcome to the jungle”. That sounds like a whole lot of action. But how are the Casimba experiences in practice? How Casimba performs in the test, I will describe to you in the following review.

Pros

• Malta-licenced
• Standard verification
• 24/7 support
• Fee-free deposits and withdrawals
• VIP programme
• Lucrative welcome bonus
• Fast response times via live chat

Cons

• Weekly payout limit
• Long payout time
• VIP club by invitation only

Casimba Casino Welcome Bonus

Casimba Casino offers new customers a lucrative welcome package. On your first three deposits, you can get up to 2,000 euros in bonus credit and 125 free spins.

The gambling provider has divided the welcome bonus as follows:

• 1st deposit: 100% up to €500 + 50 Free Spins on Book of Dead.
• 2nd deposit: 25% up to €1,000 + 50 Free Spins on NetEnt slots.
• 3rd deposit: 50% up to €500 + 25 Free Spins on NetEnt slots.

For the provider to grant you a bonus, at least 20 euros are required per deposit. If you are looking for the full bonus, you should deposit a total of 5,500 euros (500 euros, then 4,000 euros and finally 1,000 euros).

The direct payout of the bonus credit is of course not possible. First of all, there is the need to meet the bonus conditions. Of central importance is the 35x wagering requirement which is based on the sum of deposit, bonus and free spins winnings and must be processed within 30 days.

For example, if you deposit €200 at the beginning, another €200 will end up in your player account as bonus credit. If you win €20 with the free spins, the turnover target is €14,700 (€420 x 35).

Be sure to consider the contribution percentages of games when clearing the bonus. In principle, only slots and keno contribute to the fulfilment of the wagering requirement. In addition, Casimba lists some slots that are excluded from its bonus terms and conditions. Also, note that you are only allowed to bet 20 percent of the bonus amount granted by the casino per spin.

More Promotions at Casimba Casino

The new customer offer is not the only promotion at Casimba. The gambling provider runs a raffle every month, where you can win prizes such as trips or cash.

However, I have to criticize that participation in the bonus campaign depends solely on the amount of the deposits you have made.

	Bonus	Free Spins
Bonus	3 bonuses up to €2,000	3 bonuses up to 125 FS
Wagering requirement	35x (Bonus + Deposit + free spins winnings)	35x (Bonus + Deposit + free spins winnings)
Time limit	30 days	10 days for usage, 30 days for sales
Max Profit	–	€100
Minimum deposit	€20	€20
Max bet	–	–

Casimba Casino Games

When it comes to game selection, Casimba Casino can keep up with the top players in the industry. The virtual casino makes more than 2,000 games available to its customers.

Online Slots

Due to the large number of slots, it was difficult to find out how many slot machines there are in detail. However, you can assume that there are well over 1,500 slots. You can choose between well-known cult games as well as numerous new productions.

The most well-known slot machines from the provider include:

• Book of Dead
• Twin Spin
• Starburst
• Bonanza
• Dead or Alive II

There are two different ways to find out the payout percentage. On the one hand, there is a subpage where all RTP values are given. On the other hand, you can open the corresponding slot and look at the information accompanying the game.

Table Games

If you are a fan of classic casino games, you can enjoy playing roulette, blackjack, poker and baccarat. However, the variety in the table games section is much less than in the slots section.

Some of the best games available in this section are:

• Speed Blackjack
• European Roulette
• Classic Baccarat

Live Dealer Games

In the live casino games section you will find a lot of different options such as:

• Monopoly Live
• Big Baller
• Immersive Roulette
• Speed Roulette
• Gonzo’s Treasure Hunt
• Dream Catcher
• Mega Ball
• Football Studio
• Cash or Crash

Casimba Casino Support Service

Casimba Casino support is available 24/7. You can reach customer service either via live chat or email. To clarify problems quickly and to get a question answered without a long wait, the chat is useful. As a rule, it doesn't even take half a minute before one of the friendly agents gets in touch with you.

Therefore, the missing hotline can be easily overcome. It should also be positively mentioned that customer service is not only offered in English, but also in Dutch and a few other languages.

Method	Response time	Availability	Quality
Live chat	Usually under 30 seconds	24/7	5/5
Email	2-3 hours	24/7	4/5

Casimba Casino Payment Methods

In principle, the payment method portfolio at Casimba Casino offers enough choice, but there is still room for improvement. On the one hand, other online casinos often make even more payment methods available to their customers. 

With which payment methods a deposit is possible, I have listed below:

• Klarna, direct booking system based on online banking.
• Credit card, only payment cards from Mastercard and Maestro are permitted.
• Skrill, one of the most famous e-wallets (virtual wallet).
• NETELLER, another frequently used e-wallet.
• Rapid Transfer, specializing in instant bank transfers.

An amount of 20 euros has been set as the minimum deposit amount. To a certain extent, Casimba has dispensed with a limit, because an error message only appears from a sum of one million euros. Since such a high deposit limit is quite unusual, I contacted support and asked. The employee confirmed to me that you can deposit up to 999,999 euros. Incidentally, transactions at Casimba are generally free of charge.

As with other non gamstop online casinos, you must use the same transaction method for a withdrawal that you used for your deposit. If this is not available (e.g. in the case of Klarna), Casimba will transfer you the corresponding amount via bank transfer.

The minimum amount for a payout is 20 euros. However, there is a limit of 5,000 euros per week, which is of course quite low. Fortunately, VIP players can qualify for higher withdrawal limits.

A real drawback is the long processing time for withdrawals. First, the employees check the validity of the transaction, which takes up to 48 hours. However, after this retention period, it may take another three business days for the money to arrive.

Also, keep in mind that payouts are only possible after you have gone through the KYC process. As part of this identity check, you must send the provider a copy of a valid ID and a copy of a utility bill or bank statement.

Platform Design

In our Casimba Casino test, the gambling provider scores with a modern website. Even if the colour concept is a matter of taste to a certain extent, the implementation is successful. Since a neutral tone (white) is used for the background, the site does not give the impression of being overloaded, even in combination with the many colourful icons. The fonts can also be recognized without any problems. 

It should be positively mentioned that the site is clear. As a result, you do not need any previous experience to find your way around the platform. For example, you can use the top menu bar to access your player account, claim bonuses and contact support. The middle menu bar, on the other hand, contains the individual game categories. Fortunately, the list of games loads automatically.

The Casimba could still improve the filter options. It is possible to search for a game and display games from a specific provider. However, there are no other options.

Casimba Casino Mobile App

Casimba didn't bother to create a native real money app. Instead, the website has been optimized for mobile users, which means that the virtual casino is very trendy. For one thing, you don't have to download an application that eats up memory and requests permissions. On the other hand, you access the mobile platform via the browser. So, your operating system does not matter.

The mobile website offers you the same functionality as the desktop version. You can also create your player account with a tablet or smartphone. It is also possible to deposit and withdraw money, contact support and grab bonuses. Since the platform also convinces with a high level of usability, intuitive navigation should also work with mobile devices without any problems.

Seriousness & Security

Casimba is a reputable casino where you do not have to worry about fraudulent activities. The online provider has not just one, but three gaming licences – from Malta (licence number: MGA/B2C/370/2017), from Great Britain (licence number: #000-052894-R-329546-004) and from Sweden (Licence number: 18Li7478).

Behind the provider is White Hat Gaming Limited, which is registered in Malta and operates a whole range of other gambling sites.

Conclusion

There are various reasons for creating an account with Casimba. At this point, the very extensive range of games and the lucrative offer for new customers should be mentioned. The round-the-clock support is also impressive. Shortcomings mainly exist with deposits and withdrawals. On the one hand, there is no way to deposit money with prepaid cards. On the other hand, Casimba Casino needs a relatively long time to pay out winnings to you. Since the Casimba Casino has set a payout limit of 5,000 euros per week, there can be problems with larger sums. Therefore, Casimba is more suitable for amateur players and less for high rollers.

FAQ About Casimba Casino

 

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