Playluck Casino

Playluck Casino Review

Behind the PlayLuck casino is a company called ASG Technologies Ltd, which is registered in the British Virgin Islands. The company's other casinos include, for example, Karamba and Hopa, both of which are familiar gaming places to British players.

Aspire's casino portfolio includes dozens of different White label casinos, which means that a separate company is responsible for the ownership and marketing of the casino. And Aspire Global is responsible for the casino itself and its operation. A British player does not need to know anything about this, but in practice the player always deals with Aspire, which has a Maltese license for its operations.

But what kind of gaming place is PlayLuck? PlayLuck looks like a really old arcade. The front page has video ads that you'd think had been buried in the casino world's graveyard days ago. Judging by the layout of the site, it is a really old casino, but not after all, because PlayLuck was founded only at the end of last year.

Pros of Playluck Casino

• Good welcome offer
• Fast withdrawals
• Rich selection of games

Cons of Playluck Casino

• An aging look

Playluck Casino Bonuses

PlayLuck casino therefore offers the player a package related to the first deposit bonus, which is tied to the player's first four deposits as follows:

• 1st deposit : 100% bonus up to 200 euros and 20 free spins
• 2nd deposit : 50% bonus up to 100 euros and 30 free spins
• 3rd deposit : 50% bonus up to 100 euros and 30 free spins
• 4th deposit : 100% bonus up to 100 euros and 20 free spins

Casino welcome bonuses always include different conditions. We compiled PlayLuck's most important bonus terms in our review, but the terms change from time to time, so always check the up-to-date terms on the casino's own website before making a deposit and accepting the bonus.

PlayLuck casino general bonus conditions:

• Minimum deposit 20 euros.
• Maximum bonus 200 euros.
• Offer only applies to new players.

Free games are credited to the player's account as follows: 20 additional spins upon deposit, 20 additional spins on the second day, upon deposit (at least €20), 20 additional spins on the third day of deposit (at least €20) and 20 additional spins on the fourth day of deposit (at least €20).

Unused free spins expire within 24 hours of being issued.

The welcome bonus must be played on the Playluck website within 21 days of the amount being paid into your account. Playluck reserves the right to cancel welcome bonuses that have not been used by the deadline at any time.

Wagering requirement 35 times the amount of the welcome bonus before you can withdraw any winnings. For example: with a deposit of 60 euros, a bonus of 60 euros, in which case the turnover requirement is 2,100 euros before withdrawal.

The welcome bonus comes automatically, the player can refuse the bonus by informing the casino.

The wagering requirement for winnings from free spins is 35 times the winning amount.

The PlayLuck bonus is quite good because the 35 times wagering requirement only applies to the bonus amount, i.e. the player does not have to wager the entire deposit amount + bonus to meet the wagering requirements.

PlayLuck Casino Game Selection

PlayLuck casino's selection of games can be conveniently found in the Casino and Live Casino links on the homepage. Slots and live casino games are therefore separated from each other, which is perhaps a bit old-fashioned practice, especially since many online casinos nowadays offer these games under one menu.

The slot selection is basically good, like Aspire Global's casinos, but PlayLuck also suffers from the same manufacturer deficiencies that have always plagued Aspire's casinos.

At least Push Gaming, Relax Gaming, No Limit City and Yggdrasil are missing from the group of game manufacturers. So the game selection is actually best for players who are not interested in a very wide game selection.

On the side of the live casino, the offer is better and at a fairly good basic level. The selection of jackpot games, on the other hand, is rather unfortunate.

Online Slots

Slots can be found on the casino's homepage. At the very beginning, the player is introduced to the Best video slots list, which includes games such as Starburst and Rise of Merlin.

You can search for slots only by the name of the game, i.e. you cannot search for the game by the game manufacturer's name, for example. The casino also does not use any different filters to search for games.

The selection of slots is moderate but the absence of a few of the biggest manufacturers is a problem for PlayLuck casino.

The casino does not present any jackpot games on its website at all. We know from experience that PlayLuck offers a few slots with an in-game jackpot, but this casino does not offer actual jackpot games at all.

Live Casino & Table Games

If the selection of jackpot games left something to be desired, luckily the situation is different for live games at PlayLuck casino.

The live casino games are divided into clear categories, which are all games, salon privé or private games, roulette, blackjack, game shows, baccarat & sic bo and pokers. There are enough menus and it is easy for the player to search for his favorite game using the menus.

PlayLuck casino's selection of live games includes at least more than 20 different roulettes, more than 30 live blackjacks and more than 25 baccarat variations. In addition, the selections of the live casino have plenty of different poker variations, such as Casino Hold'em and Three Card Poker.

Of course, PlayLuck's live games also include Evolution's perennial favourites, such as Dream Catcher, CrazyTime and Monopoly Live.

Playluck Customer Service

The advertising slogan of Play Luck customer service is CARE, Customers Are Really Everything, familiar from all other Aspire casinos. For this reason, customer service has also been invested in, and FAQ and customer service contact information can be easily found on the website.

The casino offers a comprehensive FAQ document on its website, i.e. in the form of the most frequently asked questions. The FAQ can be easily found at the bottom of the site by pressing the Frequently Asked Questions link.

The player can contact customer service using the email form which can be found on the website by pressing the Contact link at the bottom of the page.

In addition, the player has a chat service that serves casino users from 09:00 to 01:00 British time.

Although customer service is not available around the clock, PlayLuck's customer service is still at a good level and there are plenty of instructions available.

Contact	Active hours	Additional information
Live chat	09-02	Lower right corner
E-mail	24/7	https://www.playluck.com/contact-us/

Payment Methods

As is typical for instant casinos, PlayLuck only has one payment method, i.e. Trustly.

Trustly is the most common payment method in instant casinos and is absolutely safe. British players have been used to using Trustly for years and the same payment method is also used in many online stores, so the service is definitely familiar to British users.

Naturally, all deposits at PlayLuck casino are made using Trustly. As a result, they are fast, safe and completely cost-free. The minimum amount for making a deposit at PlayLuck casino is 20 euros.

In the terms of use of PlayLuck casino, the maximum monthly withdrawal is 7,000 euros, and the minimum withdrawal is 20 euros.

Unfortunately, the monthly withdrawal limit of 7,000 euros is far too small a month for many players with larger stakes. However, in the casino's terms of use, it is mentioned that the withdrawal limits are larger at the VIP-Platinum level. However, the game limit required for that level is quite large, so if the basic player wins a big win, he only has to settle for monthly withdrawals of 7,000 euros.

Since it is a fast casino, withdrawals are processed quickly. The terms of use of Aspire Global mention that the account is always verified in connection with withdrawals of more than 2,300 euros, but we know from experience that the player should be prepared for the fact that account verification is required even at significantly lower limits.

VIP Programme

PlayLuck casino has a Loyalty program similar to all other Aspire Global casinos. The loyalty program is divided into six levels:

• Bronze level : required points 10, quick withdrawals, 5 free games on Sundays
• Silver level : required points 60, quick withdrawals, 10 free games on Sundays
• Gold level : required points 350, quick withdrawals, 20 free games on Sundays
• Platinum level : required points 1,000, quick withdrawals, 40 free games on Sundays
• Premium level : only by personal invitation, quick withdrawals, 50 free games on Sundays
• Prestigious : by personal invitation only, quick withdrawals, 50 free games on Sundays

Advancing at the different levels of the casino is therefore done by collecting loyalty program points, which the player receives after playing one song at the casino for 40 euros. Advancing through the levels therefore requires the following euro-denominated bets:

• From standard level to bronze level 400 euros
• From bronze level to silver level 2,400 euros
• From silver level to gold level 14,000 euros
• From gold level to platinum level 40,000 euros

Like VIP levels in the casino in general, the lower levels are easy to reach, but the higher the levels the player wants to climb, the more aggressive betting it requires.

For example, at the platinum level, a player has the opportunity to get higher withdrawal limits, but getting there requires bets of no less than 40,000 euros, which are beyond the reach of an ordinary player.

Is PlayLuck Casino Reliable?

The reliability of the casino is an extremely important factor when looking for the right place to play, where it would be safe to play and where possible winnings would find their way to the right address.

So behind the PlayLuck casino is a company called ASG Technologies Ltd, which is registered in the British Virgin Islands. The company's other casinos include, for example, Karamba and Hopa, both of which are familiar gaming places to British players.

However, a British player does not have to worry about the license issues of a casino registered on a tax haven island, because this casino is operated by an operator registered in Malta called Aspire Global Ltd.

Aspire Global also has a license granted by the Malta Gaming Authority since 2007, so the company is a truly experienced player in the gaming world. Such information builds the casino's trust.

The selection of games is one thing from which you can also infer at least something about the casino's reliability and safety. The biggest game manufacturers don't want their games in obscure casinos, so if your casino lacks the biggest game manufacturers, the alarm signals should sound.

However, this is not the case with PlayLuck, the casino's game selections include the world's largest game manufacturers such as Red Tiger, Netent, Play'n Go and Pragmatic Play.

One of the signs of a reliable and safe casino is also the casino's investment in responsible gaming. PlayLuck casino openly talks about responsible gambling on its website, and this is a good sign.

Based on these signs, we can happily state that PlayLuck is a reliable player in the casino market.

Conclusion

PlayLuck casino is a casino that was opened at the end of 2020, but it does not impress with its appearance. The casino's home page is rather unsettled. On the other hand, the games and all the necessary information can be found relatively easily on the casino's website.

PlayLuck offers its players 500 euro deposit bonuses and 100 free spins. The bonus is distributed over the first four deposits and the bonus is subject to a 35x wagering requirement. The same condition also applies to winnings from free spins.

The customer service is of a good standard and the player can contact the customer service either by e-mail or using the chat service.

PlayLuck has a license granted by the Malta Gaming Authority, so the casino is very reliable as a place to play. However, the casino's weaknesses are manifested in the selection of games. Although PlayLuck offers the player casino games from the biggest game manufacturers, such as Netent, Play'n Go and Evolution, there are also shortcomings.

There are no Push Gaming, Relax Gaming or No Limit City games in the casino's selections. This is unfortunate and makes the casino a not-so-interesting place to play, at least for more experienced players.

FAQ About Playluck Casino

 

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